Frequently asked questions
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Technology
What happens if our internet connection at home is poor?
How do I download Microsoft Teams?
For students in years 7-11, Microsoft Teams should have been loaded on to your school issued device automatically.
What if I am having IT issues during a lesson?
How do I access the online classroom/ Teams meeting?
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Click on 'Join Now', this will bring you into the online classroom.
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On the toolbar, click on the microphone and camera to mute the sound and turn off the camera.
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From time to time, the teacher will check in and ask you if you understand, have completed the activity or if you need help. You can respond using text or the following emojis to signal where you are at with your learning.
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Thumbs up - "I understand, I've finished the current task" -
Wave - "I have a question/ I need help"
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unmute your microphone and speak your answer. Everyone in the online classroom will hear you.
How do I use Teams?

Are there rules around recording lessons and sharing recordings of lessons?
How do I use OneNote?
Assessment
How do I know if I have an assessment task coming up?
Refer to the assessment schedule on SEQTA in 'School Documents'. You will also be notified on SEQTA in 'Upcoming Assessments'.
Will my assessment tasks still go ahead?
You will be notified ahead of time by your teacher or the Curriculum Coordinator, Mrs Sophie Stojanovic, of any changes to the Assessment Calendar.
What if I am sick and cannot do an assessment task?
Email your teacher and complete an 'Illness/ Misadventure Form'. You can access the form in SEQTA under 'School Documents'. For students in years 9-11, you must have a medical certificate to attach to your form. Your teacher will arrange an alternate date for you to complete the task.
What if I can submit my task but it is not my best work due to lack of resources?
What do I do if I need an extension on a task?
When will I do all my assessment tasks that have been postponed?
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You will be notified as soon as possible for an alternative date for all your assessments via SEQTA and in each subject area. -
A new Assessment Calendar will be issued to accommodate assessment tasks in multiple subjects. -
Time to catch up on practical skills for relevant subjects will be taken into account. -
Please email the Curriculum Coordinator, Mrs Sophie Stojanovic, if you are concerned or have further questions.
What if I don't have a printer?
What if I am concerned about not being able to see my teachers close to an assessment task?
Your teacher will still be available to help you as if you were at school. You can request help via email, or a meeting may be set up via Teams between the times of 8:30 - 3:10pm.
How do I view my Assessment Handbook & Calendar?
Every subject/course in SEQTA contains an assessment outline for the entire academic year. The Assessment Calendar covers the current Term. Both of these can be found in SEQTA > School Documents.
The outline in the handbook provides details of each assessment including the description and percentage contributing to the report and the time frame. An Assessment Calendar covering the Term can also be found.

Do I need to complete assessments?
Yes. Students will be required to complete assessments online. Some assessments might be altered to suit online learning. Any changes to the schedule will be communicated via email.
Students in Stages 5 and 6 will receive an N-Warning Letter if a formal assessment is not submitted.
Learning
Can I continue learning if I am not on campus?
All classroom teachers have already been delivering lessons online using Microsoft Teams. This will continue until your year group is onsite fulltime.
Will I follow my normal timetable?
If I need help that is not related to my learning, where can I access help/support?
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Information on these sites can be found on the Wellbeing page. -
You can find additional support on other websites such as Beyond Blue, Reach Out and eHeadspace.
What happens if I need support or usually receive educational support in the classroom?
We understand that remote learning is a new approach to learning that may be uncomfortable to some students.
What can I do to get ready for my online lesson?
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Have Teams open on your device.
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Ensure that you have the relevant worksheets/ materials open. Aim to have reviewed this material prior to your lesson.
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Have writing material and stationery available.
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Ensure the relevant applications and/or software needed for your subject are downloaded and open.
When I am online, what is my teacher expecting of me?
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You are expected to behave as you would in a face to face class - with respect. -
Your interactions with your teacher and class mates should be respectful and courteous at all times. -
Think carefully about how you contribute to conversations, as your posts cannot be deleted. -
You are expected to contribute to all online activities that your teacher sets. -
Your teacher will not be online for the entire lesson. -
You should complete the work set by your teacher by the end of the scheduled lesson. -
Any unfinished work should be completed prior to your next lesson.
Where will I find my worksheets and class materials that the teacher will expect me to use?
What should I do when my teacher is explaining the lesson online?
How do I ask a question when in the online classroom?
Will I still be able to collaborate with my peers?
Students will have opportunities to collaborate with their peers in a variety of ways. This could be via collaboration space OneNote or and during Team meetings.
When should I expect my teacher to respond to my emails?
What are the expectations of students in the online classroom?
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Demonstrate respect in the online classroom by following instructions and actively engaging in and contributing to each activity
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Be polite in all interactions and use appropriate language in all interactions
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Practice patience - we are learning together. Some students may need more time than others to understand. Be mindful that your teacher is actively working to consider and cater for the needs of all students in the classroom.
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Be prompt to online lessons. Rolls will be marked at the beginning of lessons. Please notify your teacher if you are late or cannot attend an online lesson with an explanation.
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Wear your Full Winter or Sports uniform
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Participate and ask questions. If you need to ask a question, use the Wave (type (hi) ) emoji or type your question into the Chat box
How can I prepare for online learning?
How to work effectively in groups when online?
How will I submit coursework when learning online?
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Generally, primary students will submit their work through seesaw. -
For Secondary students this will vary teacher to teacher and may be through OneNote, MyEd Online (SEQTA) or other means.
Will I continue to receive teacher feedback on my work? What form will it take?
What happens if I need help with my coursework?
Attendance
What do I need to know about sickness and absences?
How will attendance be monitored?
What happens if I miss a lesson?
How will my teacher know I am there? What if I am late to the lesson?
When will I have a break during the day?
When will normal face-to-face learning resume?
As an Independent school, Wahroonga Adventist School will take into account all government advice at this time about suggested plans for students across the state returning to school. We have developed a plan which seeks to allow our students to return to onsite learning in a safe and sustainable manner which meets the specific needs of our community.
More information on the new model and operational changes has been provided to parents and students during Week 1 of Term 2 to let you know the plan for the remainder of the term. Please refer to the Term 2 Face-to-face FAQ
What if my child is sick?
Is my child still expected to wear school uniform?
Yes, students are required to wear the school sports uniform during remote learning video calls. The normal expectations and standards as per the school Code of Conduct apply.
How will I know if their teacher is absent?
Wellbeing
Will Chapel continue to run?
Can I still have counselling sessions online?
If I want to speak with someone about my wellbeing, what should I do?
What should I do if I am worried about a friend/ feeling lonely/ someone in my online classroom is not treating me respectfully?
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Approach your parents as your first port of call -
Email your Homeroom teacher -
Complete a Referral & Request Form
What happens if I need to contact a Counsellor about an appointment?
What happens if I need additional support outside of the classroom?
What happens if I usually access educational support? Can I still access this support online?
Can I email my regular support teacher?
Will homework club be made available?
Can I get help during class time?
Co-Curricular
Is all Co-Curricular and Extra-Currlicular activities cancelled for Term 2?
What will happen with my private Music lessons?
How will the school support online learning for performance-based courses such as Visual Arts, Drama, Music, Film, Design and PE?
What is happening with Music Ensembles?
Term 2 (Face-to-Face)
When will normal face-to-face learning resume?
From Week 3, we will bring back allocated year groups fulltime (5 days a week) for face-to-face learning.
The start dates are as follows:
- Prep & Kindergarten
- Year 11
- Year 1 & Year 3
- Year 5 & Year 7
- Year 10
- Year 2 & Year 4
- Year 6 & Year 8
- Year 9
Can my child attend even if their class isn't returning?
Yes. All students are welcome on campus. Students in other year groups are welcome to attend school even if their year group isn't returning at that time.
Please note, prior to the scheduled return of a class, students will continue with their online learning platform in a supervised setting and will NOT be involved in face-to-face learning until their allocated week.
How will the school manage the Health & Hygiene of students?
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As students arrive at school, they will have their temperature taken with an infrared thermometer and will be required to sanitise their hands.
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We will increase cleaning of all surfaces regularly
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Bathrooms will be cleaned twice daily
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Throughout the day we will be encouraging students to wash and clean their hands frequently.
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Playground equipment will be cleaned after lunch and recess and we are asking that students bring their own drink bottles.
If your child is sick or has flu-like symptoms, please do not send them to school and contact your doctor for COVID-19 clearance before returning to school.
Are parents allowed onsite in Term 2?
No. We continue to ask that all non-essential visitors remain offsite.
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Staff will continue to supervise the Kiss and Drop zone to ensure all non-essential site visitors remain in vehicles.
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Please drop your child at the Kiss and Drop zone in the basement where teachers will greet your child, take their temperature and sanitise their hands (all parents/carers are to remain in their vehicles).
What if our household has someone that is high-risk?
We understand that some students are part of high-risk households and have the need to self-isolate due to COVID-19. Please contact your Head of School to discuss a plan for the rest of term 2 if you are part of the following groups:
- live with individuals aged 65 years and over;
- are indigenous (as they have higher rates of chronic illness); or
- have or live with individuals with a chronic medical condition.
I have students in different years, can they attend school on the same day?
The allocation of face-to-face days for Prep to Year 11 will not take account for sibling relationships. However, if necessary, families may send their chidlren for school-based supervision on any day. Students will continue with their Remote Learning while supervised.
What if I am not comfortable to send my child to school for face-to-face learning?
We appreciate this may remain a concern. However, the Government expectation is that schools will transition to face-to-face learning from Week 3 of this term.
Will my child need to wear the school uniform when at school?
Yes. The normal expectations and arrangements for uniform in Term 2 will apply for both face-to-face learning and school-based supervision.
Will my child still be able to access remote learning on days when they are not scheduled to be at school?
Will remote learning still be available after all classes have returned to full time onsite learning?
Yes. Remote Learning will still be operating, in a modified format, after onsite classes return. We understand that there will be some families for whom the remote learning platform remains the most suitable form of learning due to the COVID-19 outbreak.
How do I purchase school uniform items?
The uniform shop is still open on Thursdays between 8:30-9:30am for students only.
Is the canteen still open?
Yes. The canteen is open during Recess and Lunch.
Where do students go when they arrive late to school?
Students arriving late to school will be required to contact the office for assistance. Students will have their termperatures checked and provided with hand sanitiser.